Sofitel Legend the Grand Amsterdam Front Office Intern
Ready to live the Legend as Front Office Trainee? Are you ready to be the first contact point for our guests? Do you seek to explore the five star luxury hospitality world? Then you are the perfect candidate for us! During your internship, you will have the opportunity to perform all Front Desk Agent tasks from the checklist, to check in’s, check out’s, using the property management system Opera and dealing with all sorts of guest requests. By working closely with our Guest Relations, Butler and Concierge teams you gain a broad knowledge of the Rooms Division part of the hotel. Come join our international and ambitious Front Office team and become part of a legendary service experience.
Naar wie zijn wij op zoek?
We are looking for you if you meet these requirements: - You are enrolled in a hospitality management study - You are available for the minimum period of 5 months - You speak Dutch and English, both on a business level - You are flexible, motivated and stress-resident
Wat biedt het bedrijf?
Our team is young and full with passion and motivation. The Grand highly values personal and professional growth, therefore, we have a full time trainings manager who contributes do your development. Not only during, but also after your internship, we see possibilities and career opportunities. You also have the possibility to do various cross trainings in different departments to broaden your hotel knowledge. The internship allowance is €600 gross per month, based on 38 hours per week. Besides this, you also have the possibility to receive travel allowance. Every day you can enjoy a meal (for free) in our staff canteen. Do you like to go out for dinner and drinks? Good! You will get F&B discount, which gives you up to 50% discount on several food and beverage outlets in 4- and 5 star hotels in Amsterdam.
Wat ga je leren?
- Treedt op als aanspreekpunt voor klanten/gasten
- B1-K1-W1 Ontvangt de klant/gast
- B1-K1-W2 Informeert en adviseert de klant/gast
- B1-K1-W3 Verkoopt en/of verhuurt producten en/of diensten
- B1-K1-W4 Signaleert en behandelt klachten
- B1-K1-W5 Onderhoudt in- en/of externe contacten
- B1-K1-W6 Werft klanten/gasten en opdrachten
- Voert administratieve en financiële processen uit
- B1-K2-W1 Stelt informatiemateriaal samen
- B1-K2-W2 Houdt financiële administratie bij en handelt transacties af
- B1-K2-W3 Houdt de administratie bij
- B1-K2-W4 Doet voorstellen voor aftersales of aanpassing van de dienstverlening
- Realiseert commercieel aanbod
- P2-K1-W1 Promoot producten en diensten
- P2-K1-W2 Stelt een passend aanbod op met gerelateerde services en producten
- P2-K1-W3 Maakt een prijsberekening bij het aanbod
lees verder