Park Plaza Vondelpark Amsterdam (TOZI restaurant and bar) Duty Manager Internship - Sep 25
Tired of mundane traineeships? Ready to help shape the future of Park Plaza Vondelpark? If the answers are ‘yes’ then we’re looking for you! As a Manager On Duty Intern at Park Plaza Vondelpark, you will become familiar with all parts of the hotel industry and play a key role in supporting the departments in the hotel after a well-supported training period. During your shift you are responsible for the operational aspects within the Front Office department and for guest services. Furthermore, you are the contact person during calamities and you will provide the ultimate guest experience. You ensure a warm welcome and a smooth check-in and check-out experience for our guests. Offering personalized service, you will handle tasks such as; distributing room keys, assisting with luggage, explaining hotel facilities, making payments and taking care of special requests.
Naar wie zijn wij op zoek?
Are you the perfect match for Manager on Duty Intern? You are proactive: You are alert in solving problems, giving advice and recommendations. You are also able to identify improvements for the Front Office. You have a positive appearance: you are friendly, calm and thoughtful, exuding your passion for hospitality and good service. You are flexible: you listen to guests' wishes and make every effort to meet these expectations. You do not hesitate to assist your colleagues when necessary and challenge yourself to take on new challenges. You are creative: you strive for a unique and individual service where the first impression lives up to the guests' expectations, keeping them high during their stay. You are a real team-player: colleagues of the Front Office team can rely on you. Your communication skills are good Park Plaza. Be part of it.
Wat biedt het bedrijf?
As a Manager On Duty Intern, you will receive: €750 internship allowance Tasty and healthy meal during your shift Exciting job opportunities within PPHE Hotel Group across Europe Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends) 50% F&B discount at our restaurants and bars (for your whole party) Annual company parties and outings Exclusive discounts in the employee benefit store (www.vipvoordeelwinkel.nl) Great (online) Learning & Development opportunities to grow your career and more…
Wat ga je leren?
- Treedt op als aanspreekpunt voor klanten/gasten
- B1-K1-W1 Ontvangt de klant/gast
- B1-K1-W2 Informeert en adviseert de klant/gast
- B1-K1-W3 Verkoopt en/of verhuurt producten en/of diensten
- B1-K1-W4 Signaleert en behandelt klachten
- B1-K1-W5 Onderhoudt in- en/of externe contacten
- B1-K1-W6 Werft klanten/gasten en opdrachten
- Voert administratieve en financiële processen uit
- B1-K2-W1 Stelt informatiemateriaal samen
- B1-K2-W2 Houdt financiële administratie bij en handelt transacties af
- B1-K2-W3 Houdt de administratie bij
- B1-K2-W4 Doet voorstellen voor aftersales of aanpassing van de dienstverlening
- Realiseert commercieel aanbod
- P2-K1-W1 Promoot producten en diensten
- P2-K1-W2 Stelt een passend aanbod op met gerelateerde services en producten
- P2-K1-W3 Maakt een prijsberekening bij het aanbod
Kenmerken
- Mogelijkheden voor begeleiding op maat
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