Sofitel Legend the Grand Amsterdam Front Office Intern
Ready to live the Legend as Front Office Trainee? Are you ready to be the first contact point for our guests? Do you seek to explore the five star luxury hospitality world? Then you are the perfect candidate for us! During your internship, you will have the opportunity to perform all Front Desk Agent tasks from the checklist, to check in’s, check out’s, using the property management system Opera and dealing with all sorts of guest requests. By working closely with our Guest Relations, Butler and Concierge teams you gain a broad knowledge of the Rooms Division part of the hotel. Come join our international and ambitious Front Office team and become part of a legendary service experience.
Naar wie zijn wij op zoek?
We are looking for you if you meet these requirements: - You are enrolled in a hospitality management study - You are available for the minimum period of 5 months - You speak Dutch and English, both on a business level - You are flexible, motivated and stress-resident
Wat biedt het bedrijf?
Our team is young and full with passion and motivation. The Grand highly values personal and professional growth, therefore, we have a full time trainings manager who contributes do your development. Not only during, but also after your internship, we see possibilities and career opportunities. You also have the possibility to do various cross trainings in different departments to broaden your hotel knowledge. The internship allowance is €600 gross per month, based on 38 hours per week. Besides this, you also have the possibility to receive travel allowance. Every day you can enjoy a meal (for free) in our staff canteen. Do you like to go out for dinner and drinks? Good! You will get F&B discount, which gives you up to 50% discount on several food and beverage outlets in 4- and 5 star hotels in Amsterdam.
Wat ga je leren?
- Verleent service aan (internationale) passagiers/gasten
- B1-K1-W1 Informeert en assisteert passagiers/gasten
- B1-K1-W2 Zorgt voor veiligheid en naleving van regels
- B1-K1-W3 Werkt samen in een (internationaal) team
- Begeleidt (internationale) passagiers op de luchthaven
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Behoort niet tot het takenpakket: B1-K2-W1 Handelt passagiers en bagage af
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Behoort niet tot het takenpakket: B1-K2-W2 Begeleidt instappen en uitstappen van passagiers vanaf de grond
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Behoort niet tot het takenpakket: B1-K2-W3 Handelt bijzondere bagage af
- Begeleidt (internationale) passagiers in het vliegtuig
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Behoort niet tot het takenpakket: B1-K3-W1 Bereidt de vlucht voor
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Behoort niet tot het takenpakket: B1-K3-W2 Begeleidt instappen en uitstappen van passagiers vanuit het vliegtuig
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Behoort niet tot het takenpakket: B1-K3-W3 Begeleidt en verzorgt passagiers tijdens de vlucht
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Behoort niet tot het takenpakket: B1-K3-W4 Rondt cabinewerkzaamheden af
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