H2OTEL Front Desk Internship at a Dynamic Hotel & Restaurant – Kickstart Your Hospitality Career!
As an intern at the hotel front desk, you’ll assist with check-ins/outs, guest inquiries, and reservations. You’ll learn to use hotel reservations software, handle guest concerns, and provide excellent customer service. You’ll develop strong communication skills, multitasking abilities, and gain insight into hotel operations. This internship offers hands-on experience in hospitality, helping you understand the daily workings of a hotel and prepare for a career in the industry.
Naar wie zijn wij op zoek?
The ideal candidate should have strong communication and interpersonal skills, a friendly and professional demeanor, and the ability to handle multiple tasks in a fast-paced environment. Basic computer skills and a passion for customer service are essential. A positive attitude, attention to detail, and the ability to problem-solve will help you succeed in this role. Previous experience in hospitality is a plus but not required.
Wat biedt het bedrijf?
We offer a hands-on learning experience in a vibrant hotel and restaurant environment. As an intern, you'll gain valuable skills in guest relations, reservations, and hotel operations. You'll work alongside experienced professionals, receive mentorship, and have the opportunity to develop both personally and professionally. Additionally, we provide a welcoming young and supportive team atmosphere, with the chance to contribute to exceptional guest experiences while gaining insight into the hospitality industry.
Wat ga je leren?
- Treedt op als aanspreekpunt voor klanten/gasten
- B1-K1-W1 Ontvangt de klant/gast
- B1-K1-W2 Informeert en adviseert de klant/gast
- B1-K1-W3 Verkoopt en/of verhuurt producten en/of diensten
- B1-K1-W4 Signaleert en behandelt klachten
- B1-K1-W5 Onderhoudt in- en/of externe contacten
- B1-K1-W6 Werft klanten/gasten en opdrachten
- Voert administratieve en financiële processen uit
- B1-K2-W1 Stelt informatiemateriaal samen
- B1-K2-W2 Houdt financiële administratie bij en handelt transacties af
- B1-K2-W3 Houdt de administratie bij
- B1-K2-W4 Doet voorstellen voor aftersales of aanpassing van de dienstverlening
- Realiseert commercieel aanbod
- P2-K1-W1 Promoot producten en diensten
- P2-K1-W2 Stelt een passend aanbod op met gerelateerde services en producten
- P2-K1-W3 Maakt een prijsberekening bij het aanbod
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